Privacy policy

1. Information We Collect

1. Personal Information: When you sign up for an Hourdeal account or use our services, we may collect personal information such as your name, email address, contact number, and location data.
2. Service Provider Information: If you are a service provider, you may provide details such as your hourly rate, minimum working hours required, and other relevant information about your service.
3. Location Data: We collect your location data within a 30-km radius to display suitable service providers and ensure accurate matches based on your location.
4. Usage Data: We may gather information about your interactions with our platform, including pages visited, actions taken, and the device and browser you use.

2. How We Use Your Information

1. Service Provision: We use your personal information to connect you with relevant service providers based on your location, preferences, and requirements.
2. Communication: We may use your contact information to send you transactional notifications, updates, marketing materials, and relevant information about our services.
3. Improving our Platform: Your data helps us analyse user behaviour, enhance our services, and improve the user experience.
4. Legal Obligations: We may process your information to comply with legal obligations or enforce our Terms of Service.

3. Data Sharing and Disclosure

1. Service Providers: Your name and contact information may be shared with service providers to facilitate service bookings and communication.
2. Third-Party Services: We may engage third-party service providers to assist with data processing, analytics, marketing, or other business operations. These service providers are required to protect your data and use it only for the purposes specified by Hourdeal.
3. Legal Requirements: We may disclose your personal information if required by law or when we believe that disclosure is necessary to protect our rights, comply with legal processes, or respond to a government request.

4. Data Retention

1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Privacy Choices

1. Account Settings: You can update your account information through the Hourdeal app. If you wish to delete your account permanently , contact us via help and support.
2. Marketing Communication: You can manage your preferences for receiving marketing communications from us in your account settings or by opting out using the provided link in our emails.

6. Security Measures

1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Children's Privacy

1. Hourdeal is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under this age. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

8. Changes to this Privacy Policy

1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide prominent notice of any material changes.

9. Contact Us

1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via help & support or write to us contact@hourdeal.co